Clay was extremely helpful from day one. He has always gone above and beyond the call of duty, answering questions, accompanying me to every single meeting and walk through. Even one year later he has continued to assist as we are nearing the end of our warranty period. He helped arrange for an additional inspection so that we can have the builder fix any remaining issues. We cannot recommend highly enough! You will not be disappointed if you use Clay for your realty needs.
Extremely good negotiator. Got the property down $10,000 from the listing price then still managed to negotiate another $7000 off for repairs and just when it seemed it couldn't get better he managed to get our lender to pay out another $1000 because they missed our closing deadline! Not only that but he used a variety of effective techniques just to get our offer approved in the first place. His availability is also impressive. I work out of town and 14 hours shift with no phone signal but it didn't matter. He took care of absolutely everything. Even getting accurate quotes for needed repairs. I have never before had a more relaxed real state purchase. I have bought 5 properties before with different agents and none have neither negotiate as good and given better feedback about the properties we were being shown as him.
Very good negotiator and very professional. Very straightforward with value of the property your looking at, he won’t let you overpay. He is very available and will return all calls and text messages, normally within the hour. I work odd shifts in the medical field and I never had an issue contacting Charles. For my home, we paid about 15 k UNDER listing and we were able to negotiate a new roof on top of that. I would recommend Charles for anyone looking for a home in the New Braunfels area.
Very grateful. Charles kept our family involved and updated on a weekly basis or as needed. The staff provided a timeline and offered their assistance to help us reach our obligations. Despite our family's setbacks and disappointment with a previous listing, Charles encouraged us not to give up and offered his expertise and commitment to the end. Great job by him and the staff.